Support

How can we help?

Most answers are below. In the app, tap your profile and choose Help & Support to email the team with your app version attached.

Restore a purchase

On a new phone, sign in to StageAI with the same account, open the plans screen and tap Restore Purchases.

Contact the team

Email us and include the email you sign in with, so we can find your account quickly.

Frequently asked questions

What is StageAI?

StageAI is a virtual staging app for iPhone and Android. Take or choose a listing photo, pick a tool like Virtual Staging, Declutter or Sky, and get a photorealistic result in seconds.

Is StageAI on Android?

Yes. StageAI is on the App Store for iPhone and iPad and on Google Play for Android phones. Your subscription is managed by the store you bought it from.

How much does StageAI cost?

StageAI is free to download and comes with free credits to try it. For unlimited use, plans are $9.99 a week, $39.99 a month with a 3-day free trial, or $399 a year (US prices). Cancel anytime in your store account.

Does virtual staging change the room itself?

No. StageAI keeps the walls, windows, floors and layout of your photo and only adds or changes what you ask for, so buyers see the real space.

Can I mark photos as virtually staged?

Yes. When you download, you can add a small “Virtually staged” label in the corner. Many MLSs require virtually staged photos to be disclosed, so check your local rules.

Does it work on exteriors?

Yes. Exterior tools turn gray skies blue, create twilight shots, green the lawn, refresh landscaping and clear bins, hoses and cars from the curb.

Can I change a result after it is generated?

Yes. Add an edit with a short prompt, like “make the sofa navy”. Each version stays with the original so you can compare them before you download.

How do I download a staged photo?

Open the photo, tap download and choose No label to save it as it is, or Virtually staged to add the label in the corner.

Can I undo an edit?

Every edit is saved as a new version next to the original. Open the photo and pick the version you want to keep.

Why did a result change part of the room I wanted to keep?

Try again, or use a Custom edit and say what to keep, like “keep the fireplace exactly as it is”. Always review a result before you list it.

What happens when I run out of free credits?

StageAI asks if you want to start a plan for unlimited generations. Nothing is charged unless you choose one.

How do I ask for my data to be deleted?

Contact the team from Help & Support in the app, as the privacy policy describes. We may need to confirm the request comes from you.